Shopware has more than 28,000 customers and a network of over 800 partners. Its partner network includes many technology partners who as technology suppliers use the Shopware platform for their own products. Working in close partnership with Shopware AG, prudsys AG can now offer its personalised sales solutions on the Shopware platform.
“Through cooperation with prudsys we can now offer our Shopware customers a valuable addition to existing marketing tools and further innovative opportunities for increasing turnover and customer loyalty. prudsys provides valuable tools which, for example, assist customers in their product searches and prevent migration to other shops”, says Oliver Deuker, Manager Customer & Partner Relations at shopware AG. prudsys realtime personalisation offers personalised content and recommendations, dynamic shop designs, incentives to prevent shopping basket cancellations and dynamic pricing.
prudsys AG solutions are based on the “prudsys Realtime Decisioning Engine”. This consists of six independent, high-performance modules which can be linked together to form individual, omni-channel capable, global solutions. Modules include the “RDE Search” module which for the first time offers a transaction based search function. Here, individual products will be recommended to a customer based on an evaluation of that customer’s click-through and ordering behaviour in the shop. Personalised buying incentives in the purchasing process should prevent shopping basket cancellations.
The objective of the partnership for both companies is to combine their complementary technologies. “Shopware is one of the leading providers of shop systems – prudsys is the European market leader for dynamic omni-channel personalisation. It makes sense to use these obvious synergies and together make attractive offers to businesses, stores and manufacturers in e-commerce. We are very happy that a visitor to a Shopware shop can now benefit from the realtime personalised approach provided by our technology”, comments Claudia Becker, Partner Manager at prudsys AG.