protel hotelsoftware expands its Berlin offices

protel in Berlin serves hotels in the capital and eastern parts of Germany

Felix Heidenreich is the head of  protel offices in Berlin
(PresseBox) ( Dortmund, )
protel hotelsoftware is increasing its presence in the German capital by moving into new offices. The hotel software manufacturer wants to get even closer to its clients by offering services directly on location. With the new office in Berlin, the company is now able to provide even more close and personal service for its clients in Berlin and parts of eastern Germany.
Berlin is enjoying popularity as never seen before. Continually rising tourist numbers make Berlin the place to visit. It is up to the Hotels in and around Berlin to seize this opportunity and reap its benefits by effectively using appropriate technical solutions. What are the current trends? Which solutions support a hotel efficiently in making their guests feel satisfied and happy? Using experiences made through the course of many projects, the protel team in Berlin is personally supporting its clients through and through by finding and implementing the right solution.
The needs of hotels in the city compared with hotels in the country could not be more different, their projects diverging, as well. When trying to find out how to meet the guest's future wishes and demands, questions which can best be dealt with by talking about them on location often arise. “Mutual discussions with clients and prospects make up the foundation for everything that ensues,” says Felix Heidenreich, Key Account Manager and head of the protel office in Berlin. Based on the demands and desires of the hotelier, the Berlin team then sets out to develop the respective offers and projects.
“Together, we always find a solution”, summarizes Heidenreich. Client discussions very often result in new ideas which might even exceed previously made wishes, opening up further possibilities and options which might not yet have been considered. protel has special modules on hand for the various tasks within the hotel, all of them developed with maximal integration and seamless communication in mind. Be it upselling, direct marketing, or improved guest communications – whatever the hotelier’s aiming for, protel’s large scope of software modules and apps open up new horizons for creating individualized concepts.
protel presents its software solutions for the hotel business at the ITB, hall 8.1, booth 103.
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