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Ovum 10-15 Newgate St EC1A 7AZ London http://www.ovum.com
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Ovum

Ovum previews major IT Services issues for 2009 with 'The Ovum Eight'

New BPO models, cloud computing, quality assurance, and vendor management will top IT services agendas in 2009

(PresseBox) (London, Boston, )
The impact of the slowing economy on BPO business models, the convergence of IT and telecom services, and the continued importance of quality and security are among the top issues IT service providers will face in 2009, says a new report from Ovum, one of the market's leading global IT advisory and consulting firms. Ovum's global IT services team have collaborated on a soon to be released report, The Ovum Eight, to identify eight of the top IT Services issues that will impact IT vendors, their partners and end-users.

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