Supporting customer needs
The Magic Quadrants provide a graphical competitive positioning of four types of technology providers. Orga Systems has been positioned as a Niche Player in the Quadrant. "Orga Systems' IRCM offering is designed to meet all transaction-charging processing requirements, regardless of product, service and delivery network as well as customer type or payment method for a particular CSP. We want to accompany our customers throughout the journey from order to charging and billing. Therefore our offerings include a set of integrated customer and network-facing solutions, supporting customer acquisition, retention and monetization functions", says Orga Systems' CEO, Ramez Younan. "We believe our strategy to provide a comprehensive end-to-end offering adopted by our customers has also been confirmed by the inclusion in the Gartner Magic Quadrant", he adds.
The mission to expand in existing and new markets
Orga Systems maintains a focused strategy of communication while accurately scaling its products and solutions. Time-to-market, churn, customer complaints, leakage reduction, ROI, deployment time and TCO are just a few of the captured Key Performance Indicators (KPIs) that distinguish Orga Systems. Its solutions provide the potential to reduce churns and retain customers. Orga Systems leading position in the industry builds a strong, innovative platform for expansion in existing and new markets and will continue to expand its geographical footprint.
Read more about Gartner's Magic Quadrant 2011 under www.orga-systems.com/...
About the Magic Quadrant
Gartner, Inc., Magic Quadrant for Integrated Revenue and Customer Management for CSPs, Norbert J. Scholz, et al, November 29, 2011.
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