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How to enhance customer loyalty with real-time convergent billing systems
Increased customers’ willingness to switch to other providers has to be banned in real time
Enhanced customer loyalty through real-time solutions
Orga Systems' real-time charging solution unifies advanced charging scenarios for all services across all subscriber segments on one single platform. This enables faster launch of new and differentiating services, attractive mobile broadband offerings, as well as real-time notifications and interaction. In addition to this, real-time convergent billing systems have to provide the flexibility, speed and real-time capabilities required to support new convergent business models. Convergent billing solutions are the only way to eliminate pre and postpaid silos and to quickly and efficiently roll out truly bundled services, up-sell and cross-promote services. This will improve customer experience and therefore customer loyalty at the same time.
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