Active mediation and real-time charging enhance customer satisfaction

Outstanding performance and flexible configuration enables effective billing process at life:)

Logo_Claim.jpg
(PresseBox) ( Paderborn, )
Paderborn (Germany), Kiev (Ukraine) 04 January 2011: Orga Systems has implemented its real-time charging, active mediation and policy control solution NGCP at life:), dynamically growing mobile operator in Ukraine. Due do excellent project management, the installation has taken place in less than four weeks – enabling life:) to use the solution since the beginning of November to charge all their subscribers via this unified platform. The NGCP serves all VAS platforms of life:), providing 249 commercial products in the highly competitive Ukrainian market.

Enhanced customer satisfaction in real time
Integrating real-time charging flow between the network and billing system, the NGCP performs subscriber specific policy and charging decisions. Real-time subscriber notifications are another key feature enabling a superior end user experience. In November 2010, life:) successfully launched the Next Generation Control Point product (NGCP), bringing significant advantages to life:)’s subscribers. The key advantages of the unified platform are: performance increase by over 300%, very flexible system configuration and support of Subscriber Profile Repository usable for policing and autonomous charging. Since the NGCP launch, life:)’s customers benefited from flexibility of integration with GGSN charging node enabling more effective charging. Due to the fact that the customer complaints on GPRS charging decreased significantly, NGCP plays a great role in customer satisfaction.

Future-proof solution
life:) is a fast growing company, contributing to the development of the sector with true innovation; driven by value added services while promoting greater levels of competition in the Ukrainian market with its customer-centric offers. Now the NGCP, which supports 3G or 4G technologies through BSS infrastructure, enables easier billing at life:) without having to invest intensively on billing hardware. With UMTS license tender expected in Ukraine in 2011, using this infrastructure once more underlines life:)’s innovative role in the Ukrainian market.

Real-time solutions for Marketing Champion
The trustful business partnership between life:) and Orga Systems has been established in 2006. Being the world’s first operator to launch a truly convergent billing system – Orga Systems OPSC Gold – in 2007, life:) relies on this real-time convergent billing platform. life:) and Orga Systems have won GTB Innovation Awards 2010 - OPSC Gold is the "Convergent Billing Innovation" for Total Marketing Support.
***
The publisher indicated in each case is solely responsible for the press releases above, the event or job offer displayed, and the image and sound material used (see company info when clicking on image/message title or company info right column). As a rule, the publisher is also the author of the press releases and the attached image, sound and information material.
The use of information published here for personal information and editorial processing is generally free of charge. Please clarify any copyright issues with the stated publisher before further use. In the event of publication, please send a specimen copy to service@pressebox.de.