Lindner Hotels and Resorts Select MICROS OPERA End-to-End Private Cloud Solution
Lindner Hotels AG is a family owned and operated business with four- and five-star business and resort-hotels located in Germany, Austria, Switzerland, Belgium and Spain, and expanding to Slovakia in 2012. To support its fast growth, Lindner requires an overall improvement of top line revenue, the consolidation of business processes and standards, along with the adoption of consumer-facing technology and the enhancement of the guest experience to increase cross selling opportunities.
The MICROS OPERA solution will include various modules addressing property, headquarter, and distribution requirements. Integrated into OPERA, MICROS's myfidelio.net connects Lindner hotels' single image inventory to multiple distribution channels, increasing business through the Lindner website, travel agents, and internet portals. Based on a hosted multi-property configuration, various OPERA modules will be activated to allow hotel employees, distribution channels and partners to work with real-time information. The MICROS solution will also include consumer-facing elements such as the webHotel web booking engine allowing instantaneous online merchandising within Lindner hotels' reach. Interaction with Lindner Hotels' central guest database will guarantee guest recognition on all direct points of sale including the company web sites and call centers.
"The strategically important enhancements provided by the MICROS suite of products, are very important to secure Lindner Hotels & Resorts' future economic success," stated Otto Lindner, Lindner Hotels CEO."
"We are exceptionally pleased that Lindner Hotels has selected MICROS-Fidelio for its next-gen strategic hotel group solution, further strengthening and expanding our long-term partnership," stated Kaweh Niroomand, President of MICROS-Fidelio EAME, Europe, Africa, Middle-East. "Customer behavior is continually changing as hotel guests are now fully mobile and make lodging decisions spontaneously based on real-time information. MICROS's innovative hospitality solutions are designed to provide guest-specific, real-time offers via all distribution channels, solidifying "Business-to-Guest" connections."
www.micros-fidelio.de / www.lindner.de
The Lindner Hotels AG
Innovative hotel concepts, forward-looking communication solutions and a extraordinary large variety of well-being and spa possibilities shape the four - and five-star hotels & resorts. There are more than 2000 employees in 34 prestigious hotels and resorts in Germany, Austria, Belgium, Switzerland & Spain. The Lindner Hotels AG is family owned and have been expanding impressive over the last years, for the number of hotels has tripled since the year 2000.
ORACLE Deutschland B.V. & Co. KG
MICROS-FIDELIO GmbH in the EAME region is a wholly-owned subsidiary of MICROS Systems, Inc., which provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROSFidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. More information on www.micros-fidelio.eu
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