There are several qualities Design Hotels(TM) looked for in a preferred vendor. Reputation in the hospitality industry is certainly important, as are challenges such as on time performance and high quality of solutions and services. The purpose of this strategic partnership is to strengthen the relationship with a substantial number of Design Hotel(TM) properties already using MICROS solutions, to leverage from a preferred technical integration with Design Hotels(TM) current Central Reservation System (CRS) and Revenue Management System (RMS) partners, while MICROS grants preferential pricing for its PMS solutions and for interfaces. This agreement offers Design Hotels(TM) to leverage from MICROS' know-how and image in particular in the deluxe and high-end hotel segments worldwide. Further on, it offers the advantage of individual MICROS PMS solutions either OPERA or Suite 8 to serve the needs of outstanding hotels and hoteliers.
In addition, Design Hotel(TM) members can benefit from MICROS eCommerce solutions geared to enable hotel guests to manage their stay with the help of all sorts of mobile devices and applications.
"This agreement further demonstrates our commitment to advancing hospitality solutions. The ability to benefit from our end-to-end portfolio enables our client to lead the industry and further enhance its service offering," said Kaweh Niroomand, MICROS-Fidelio president in the Europe Middle-East and Africa EAME region. "We see the preferred vendor designation as an important step forward for Design Hotels(TM) , that will not only benefit from the scalability of the MICROS portfolio, but it will enjoy the added sales and service support of a well-trained MICROS team."
If you would like to know more about the full portfolio range or the hosting services MICROS-Fidelio can offer for your business, please contact sales-eu@micros.com for an initial discussion.