The reports are based on data collected from end users and provide a broad assessment of each market including current usage, key drivers, technology priorities, and future intentions as well as performance ratings of relevant vendors. With the “Overall Leadership” award, Jedox has been recognized for demonstrating excellence across all categories of measurement: product/technology, sales and service, value, and confidence.
Jedox has achieved leadership status in two industry-rating models included in each of the two reports. The Customer Experience model considers the real-world experience of customers working with the vendor’s software solution daily, plotting the various customer touch points against sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score.
“We congratulate Jedox on this achievement in 2019, and for being recognized as an Overall Leader for both BI and Enterprise Performance Management,” says Howard Dresner, Chief Research Officer of Dresner Advisory Services, who has recently been named a Top 10 Data Science and BI Influencer.
He further comments, “In 2019, Jedox remains an Overall Leader in the Customer Experience and Vendor Credibility models and maintains a perfect recommend score.”
Download the 2019 Market Studies:
2019 Wisdom of Crowds® Business Intelligence (BI) Market Study:
https://www.jedox.com/en/resources/wisdom-of-crowds-business-intelligence-market-study-2019/
2019 Wisdom of Crowds® Enterprise Performance Management Market Study:
https://www.jedox.com/en/resources/wisdom-of-crowds-enterprise-performance-management-market-study-2019/