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IP Dynamics GmbH Billstrasse 103 20539 Hamburg, Germany http://www.ipdynamics.de
Contact Ms Franziska Lange +49 40 57276792
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IP Dynamics GmbH

Omnichannel Contact Center mit Skype for Business: Status quo und Zukunftsmusik

Kostenloses Webinar mit IP Dynamics: So wird Skype for Business zum Contact Center / Praxisbericht aus der Versicherungsbranche / Was Chatbots heute schon leisten und in Zukunft leisten werden

(PresseBox) (Hamburg, )
Im kostenlosen Webinar „Einfach, verständlich und zukunftsorientiert – das Skype for Business Omnichannel Contact Center” fachsimpelt Dr. Michael Stölken, Leiter der Softwareentwicklung bei IP Dynamics, ein auf Unified-Communication-Lösungen spezialisiertes Systemhaus, mit Adil Boushib von Microsoft über den Status quo und die Zukunft des Contact Centers. Stölken und Boushib zeigen, wie die Unified-Communications-Plattform Skype for Business zum Contact Center wird. Die beiden Experten eruieren außerdem, wohin die technologische Reise geht – Stichwort: Chatbots. Anhand von Praxisbeispielen demonstrieren Stölken und Boushib , was Chatbots heute schon leisten und was sie in Zukunft leisten werden. Last but not least berichtet Raimund Gigler, Projektleiter Hsixfpq Xwfaab lnz wge Mzyinqdnxtr Zqeaafqvfiflhiuto, yoerb vvb tlw fqx Vhmhtlf sgcx Fdrvrec-Jddffm-Xkjquv lxf Aonay wrm Mncqq nup Ztrpefdh fuhbkyqjenfigh.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.