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Prada Group, one of the most prestigious international brands, chooses Ingenico solutions to enhance the payment experience in their luxury shops
Prada's goal is to constantly maintain excellence in its customer services at every level, fulfilling the needs of the shops and the expectations of its international customers: the choice was to adopt Ingenico iWL284 portable terminals, the most innovative Ingenico wireless POS, ensuring mobility within the shop and enhanced interface for the best user experience. All the Prada Group shops will soon be equipped with Ingenico payment terminals.
The first installations were performed in Italy in December 2015. In the coming months the same solution will be provided to more than 600 stores of Prada Group across the globe. Thanks to their wireless connectivity and large touch-screen, the terminals will enable mobile payments and the signature of a dematerialized receipt directly on the color display, a special plus for Prada customers.
All the terminals have been customized, including specific functions, to feature the design and look of Prada, allowing consistency with the typical sophisticated elegance of the brand.
"Ingenico Group has worked directly with Prada, offering all the support needed either during the initial consultation and in the project management phase", said Luciano Cavazzana, Eastern Europe and Africa Managing Director, Ingenico Group. "Working with a major brand like Prada is an honour and an important responsibility at the same time. It illustrates the Group's ability to meet the specific requirements of the luxury market, and to bring the appropriate solutions involving the latest technologies with the highest customer service, beyond payment, to a very demanding customer. We are very proud to have achieved this goal."
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