Imaging Solutions Relies On Quality, Service And Process Optimization

Imaging Solutions AG (ISAG), Swiss supplier of high quality print finishing systems, continues to strengthen its quality management and customer service team.

Dietmar Dengel Imaging Solutions AG
(PresseBox) ( Regensdorf, )
"Quality made in Switzerland at ISAG is daily common practice", states Dietmar Dengel, Quality & Service Manager at Imaging Solutions since June 2015. Dietmar Dengel holds a MBA (CIC) and Bachelor of Technical Management (CIC).

Together with his team, Dengel provides professional services and sustained added value to the ISAG customers. "In order to guarantee the highest possible quality across all production steps and hierarchies, Imaging Solutions relies on the personal responsibility of each employee", Dietmar Dengel defines the ISAG quality policy.

Yingli Gao is the new responsible for the operating process of the quality management at ISAG. The graduated mechanical engineer holds an additional certificate as Quality Manager.

In his position, Gao takes care for the compliance of the quality control circuit and manages the important interface between the customers and ISAG's development and production departments.

Besides the high quality of the ISAG print finishing systems, qualified and professionally trained staff is a very important aspect of the Swiss company's philosophy. Sound knowledge of engineering as well as of the printing and imaging industry, is as essential as the international business focus. Soft skills, such as intercultural and social competence, are other key aspects of the ISAG full quality management process.

Customers all around the world appreciate the excellent know-how and the benefits of ISAG's consultings, installations, maintenance and trainings.

Since May 2015, Vice-President Ralf Schmid is a new member of the company board. The mechanical engineer and MBA (VWA) worked for many years in several executive positions with medium-sized enterprises.

As the right hand of ISAG CEO Rainer Bauer, Schmid has primary responsibility for the initiation and sustainable implementation regarding issues of strategic significance. Because of his experience in the settlement of management processes, Ralf Schmid supports ISAG on business process improvement.

Thanks to this package of measures, Imaging Solutions is able to react appropriately to the dynamic and changing demands of the international markets, increasing the customer benefits and satisfaction in a sustainable manner.
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