New IDC MarketScape Provides a Vendor Assessment of the Worldwide Managed Security Services Market for 2014

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A new vendor assessment and market analysis from International Data Corporation (IDC) profiles the leading providers in the worldwide managed security services (MSS) space. The IDC MarketScape report utilizes a rigorous scoring methodology that produces a definitive assessment of each vendor's current market capabilities as well as strategies for competing in the future. According to IDC's research, AT&T, CSC, Dell SecureWorks, Hewlett Packard, IBM, and Verizon all hold strong positions within the "Leaders" category for 2014. Several other important players, including Symantec, BT, T-Systems, Atos, and Orange Business Services, have been identified as "Major Players" by IDC.

"While all providers have the necessary capabilities to deliver traditional managed security services, leaders understand key market drivers and are better positioned to exploit emerging opportunities," said Christina Richmond, Program Director, Security Services. "MSS 2.0 providers understand that they must enhance their offering with greater depth and breadth of offerings, complementary services, threat intelligence, and proactive security talent development, among others."

The security landscape continues to evolve as organizations struggle to find proactive and predictive security solutions. Mounting budget concerns and limited in-house expertise are settling the build-vs.-buy argument and driving the enterprise to look toward managed security services providers (MSSPs) that are focused uniquely on the rapidly changing threat landscape and the protection of their customers' businesses.

Additional findings from the IDC report include:

  • Security services, like many business applications, are moving to the cloud.
  • In February 2014, AT&T and IBM announced a new service that combines security network infrastructure with advanced threat monitoring and analytics.
  • The more advanced MSSPs use a combination of security operations center (SOC) types to create a smooth handoff of change orders, tickets, and implementation.
  • The majority of MSSPs covered offer services that are complementary to MSS, such as breach management, incident response, forensics, and compliance services.
  • Big data analytics combined with threat intelligence is used by the more advanced MSSPs to better predict and thwart advanced threats.
This IDC study, IDC MarketScape: Worldwide Managed Security Services 2014 Vendor Assessment (IDC #248646), represents a vendor assessment of providers offering managed security services (MSS) through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for MSS. The evaluation is based on a comprehensive and rigorous framework that assesses how each vendor stacks up to one another, and the framework highlights the key factors that are expected to be the most significant for achieving success in the MSS market over the short term and the long term.

About IDC MarketScape

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

For more information about IDC MarketScape, please contact Karen Moser at
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