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Mobile Technologies Set to Improve the Student Experience in Western Europe, According to IDC Government Insights Survey

(PresseBox) (London, ) A recent survey by International Data Corporation (IDC) reveals that 60% of business executives from educational institutions in Western Europe expect mobile technologies to improve the student experience.

The survey shows that in late 2013 in Western Europe 46% of respondents had already invested in mobile device management to meet the bring-your-own-device (BYOD) requirements of students and teaching staff, 37% were planning to invest in native applications for students, and 45% were planning to invest in native applications for staff.

These findings are consistent with IDC's earlier findings about the education industry in Western Europe:
  • IT spending in Western Europe's education industry will grow slowly over the next couple of years, but this will not stop CIOs from supporting innovation in the student experience.
  • Laptops will remain the preferred device of university and college students for assignments and projects, but smart phones will be complementary tools. Native apps will be a popular architectural approach to deliver mobile resources in the next two to three years, but uptake of responsive design will speed up the transition to portals, especially for large universities with many departments and students.
  • Over the next 12-18 months, CIOs will support mobile-enablement of administrative use cases (such as class scheduling and access to student records), learning resources, and consumer apps providing productivity tools.
  • University and college CIOs that want to mobile-enable student services will need to prioritize use cases and align architectural choices - VDI, native apps, mobile portals - to those business requirements. If they do not, costs and risks could get out of control.
"Higher and further education CIOs should prioritize use cases and choose, for each, the best architectural approach that offers consistent user experience across devices so that students can choose their preferred device and channel of interaction without jeopardizing information security and performance," said Massimiliano Claps, EMEA research director, IDC Government Insights.

For more insights into the survey, please refer to the study Mobile Computing Is Changing the Student Experience in Tertiary Education (IDC #GIPP06W, September 2014). The study analyzes the use of mobile technologies in the European education industry and how these technologies are changing the student experience. It focuses on the strategies, architectural approaches, and governance arrangements that higher education CIOs are implementing to support the highly mobile customer population they serve.

For more information or to arrange a one-on-one briefing with IDC Government Insights analysts, please contact Kanupriya at

About IDC Government Insights

IDC Government Insights assists government policy, program, and IT leaders, as well as the suppliers that serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of government and IT industry experience, our global research analyzes and advises on business and technology issues facing the federal/central and local/provincial governments. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world's leading technology, media, research, and events company. For more information, please visit, email, or call 571.296.8060. Visit the IDC Government Insights Community at

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