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Gartner Says IT Leaders Must Prepare for the Industrialisation of IT

(PresseBox) (Las Vegas, )
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- Analysts Will Examine the Impact of the Industrialisation of IT During Gartner Emerging Trends Symposium/ITxpo 2008, 12-15 May, in Barcelona, Spain

Many organisations are failing to exploit falling prices in products and services that should accompany the commoditisation of IT, according to Gartner, Inc. In 2007, 25 per cent of IT spending was on unnecessary and redundant customisation and although this will decline, it will remain at least at 10 per cent overspending through 2010.

The need to move ever faster and at a lower cost is driving a shift from 'integration activities toward greater interoperability and interchangeability with the direct result that many IT product and services markets are becoming commoditised. Gartner likened this 'industrialisation of IT to the two earlier industrial revolutions (of mechanisation and electrification) calling it the third industrial revolution: that of digital business in the cloud.

Gartner analysts discussed the industrialisation of IT at Gartner Emerging Trends Symposium/ITxpo 2008, taking place here through April 10.

"No IT product or service is fully commoditised today - as there is still some cost to you in switching suppliers, but many are commoditising and some are at a relatively advanced state such as desktop PCs," said Brian Gammage, vice president and Gartner Fellow. "As products and services do commoditise, prices should usually fall, but conversely, for most organisations, one of the biggest impacts of commoditisation is overspending."

Without some fundamental change in the approach to managing devices and data, IT budgets will rise, even for "static" systems. "There is no way to solve the cost of IT management by evolving costs downward," Mr Gammage said. "Instead, organisations need to find new and different ways of being able to scale infrastructure without scaling labor costs if they are to take advantage of this metamorphosis of IT."

For most organisations, the shift from buying and building IT to accessing IT as a service is not new, but the trend is set to accelerate as traditional delivery models are augmented by a range of new, alternative delivery models that rely on a combination of technology and business advances to delineate and define the extent of the service. Increasingly, these are being used both internally and externally to deliver scalable IT software and hardware functions. These alternative delivery models often make irrelevant the governing principles that worked with the traditional models.

At the same time, the giants of the software and services industries are building the facilities to deliver these services. They are building the capacity for mass production: platforms for industrialisation. These new mega data centers will form part of the new "mass production" capabilities companies need for IT.

"Already, more and more tools and applications, such as Office software, e-mail and CRM are being served from such centers, and we can expect the range of applications and services available to grow," said David Mitchell Smith, vice president and Gartner Fellow. "Why pay to build it and maintain it, if you can buy it in at a fraction of the price? Achieving the requisite cost advantages will take time and scale, but it will be feasible for many of the applications we use today."

To deliver these applications in a readily configurable and customisable manner, with the promised advantage of scale, will require Web platforms. In a Web platform ecosystem, a service provider uses the facilities of a Web platform provider to build, host or deliver the service. At a minimum, the service provider will use hosting services of the Web platform and may use additional platform services (compute, storage, security, application management, ecosystem management, information, component, application and business process) to build and deliver its services.

"The platforms to deliver the new services may be on the way but one of the main challenges for IT organisations in adapting to the next industrial revolution will be dealing with the cultural impact both internally and in the way IT interfaces with other functional areas," Mr. Smith said. "The culture of ownership and integration will take time to overcome and will impact multiple constituencies within the organisation. Finance functions, for example, will need to play a bigger part in making strategic IT decisions as financial considerations - such as levels of capitalisation and cash flow - become critical to making IT decisions."

About Gartner Symposium/ITxpo
Gartner Symposium/ITxpo: Emerging Trends is Gartner s premier event focused on the emerging trends, technologies, business models and new management thinking poised to have a dramatic impact on business, the economy and society. More than 2,000 IT professionals from the world's leading enterprises, rely on Gartner's Symposium/ITxpo: Emerging Trends event to gain insight into how their organisations can use technology to address business challenges and improve operational efficiency.

In Las Vegas, an integral part of Gartner Symposium is the ITxpo showfloor, where the latest cutting-edge solutions will be showcased by best-of-breed providers and up-and-comers. There are 12 ITxpo marketplaces, including Application Development & Integration, Business Applications, BI & Data Warehousing, BPM, DataCenter/IT Operations, Enterprise Architecture, Enterprise Networking, Portals, Content & Collaboration, Outsourcing & IT Services, and Security & Compliance. ITxpo marketplaces are focused areas designed to aggregate solution providers into a specific market and link conference topics to market solutions. Attendees can attend technology company presentations and schedule face to face meetings with exhibitors of their choice. For more information, please visit www.gartner.com/....

Gartner UK Ltd

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the indispensable partner to 60,000 clients in 10,000 distinct organizations. Through the resources of Gartner Research, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,000 associates, including 1,200 research analysts and consultants in 80 countries. For more information, visit www.gartner.com.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.