Empolis Smart Diagnostics is KMWorld’s “Trend-Setting Product of the Year”
Empolis Smart Diagnostics is a knowledge-based software platform for non-linear guided diagnostics and predictive maintenance by means of condition monitoring and complex event processing. The platform is capable of processing the bulk of data generated by machines and/or sensors ("big data") and transforming it into "smart data." Intelligent processes, such as case-based reasoning, ensure that system disruptions are prevented rather than merely resolved. The increased machine availability that results from implementing Smart Diagnostics leads to less downtime, greater production security, and an optimum use of resources in maintenance and spare parts logistics. Additionally, the solution helps to ensure that on-site service is more frequently successful the first time, resulting in greater customer loyalty thanks to improved after-sales service.
"Empolis Smart Diagnostics was selected by the panel because it demonstrates thoughtful, well-reasoned innovation and execution for the most important constituency of them all: the customer", says Editor-in-Chief of KMWorld Hugh McKellar.
"We are thrilled about this latest award. Smart Diagnostics supports our major international customers as they make the transition from traditional, transaction-oriented repair and maintenance relationships to providing new, additional services under the banner of 'service as a product,'" says Empolis CEO Dr. Stefan Wess.
About the Trend-Setting Product Award
KMWorld has been presenting the Trend-Setting Product Award annually since 2003. For this year's award, the judging panel - which consisted of journalists, analysts, system integrators,manufacturers, and users - evaluated more than 700 products from approximately 300 providers. All of the products selected boast technological innovations and benefits for customers.
KMWorld is the leading information provider serving the Knowledge Management Systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)
Empolis Information Management
Empolis is a provider of Smart Information Management software for the holistic creation, management, analysis, intelligent processing and provision of all of the information relevant to a business process. Empolis is the first German software company to be named on both prestigious lists, EContent's "100 Top Companies in the Digital Content Industry" and "KMWorld's 100 Companies That Matter in Knowledge Management," at the same time. This clearly reinforces Empolis' approach of uniquely combining knowledge and Content management according to the Empolis motto "the right information, at the right time, to the right person, on the desired device." Empolis was also named "Big Data Leader 2013" by the Experton Group.
Many notable national and international companies and public sector institutions rely on Empolis solutions, based on more than 25 years of industry and process experience. Currently,around 500 Empolis installations exist around the world, and nearly 620,000 professional users rely on Empolis solutions on a daily basis to serve approximately 32 million end customers.
Empolis acts as a driving force in the development of innovative products and industry standards, participating in national and international research and development projects. Empolis is also an associate of the DFKI (German Research Center for Artificial Intelligence) and a member of the Fraunhofer IAIS (Institute for Intelligent Analysis and Information Systems) advisory board.
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