Empolis, leading provider of smart Information management software, announced today that its Smart Diagnostics solution has been named "Trend-Setting Product of the Year" by US-based magazine KMWorld. The KMWorld judging panel - which was composed of editors, analysts, system integrators, other vendors, industry managers, and users - selected Empolis from among 700 products.
Empolis Smart Diagnostics is a knowledge-based software platform for non-linear guided diagnostics and predictive maintenance by means of condition monitoring and complex event processing. The platform is capable of processing the bulk of data generated by machines and/or sensors ("big data") and transforming it into "smart data." Intelligent processes, such as case-based reasoning, ensure that system disruptions are prevented rather than merely resolved. The increased machine availability that results from implementing Smart Diagnostics leads to less downtime, greater production security, and an optimum use of resources in maintenance and spare parts logistics. Additionally, the solution helps to ensure that on-site service is more frequently successful the first time, resulting in greater customer loyalty thanks to improved after-sales service.
"Empolis Smart Diagnostics was selected by the panel because it demonstrates thoughtful, well-reasoned innovation and execution for the most important constituency of them all: the customer", says Editor-in-Chief of KMWorld Hugh McKellar.
"We are thrilled about this latest award. Smart Diagnostics supports our major international customers as they make the transition from traditional, transaction-oriented repair and maintenance relationships to providing new, additional services under the banner of 'service as a product,'" says Empolis CEO Dr. Stefan Wess.
About the Trend-Setting Product Award
KMWorld has been presenting the Trend-Setting Product Award annually since 2003. For this year's award, the judging panel - which consisted of journalists, analysts, system integrators,manufacturers, and users - evaluated more than 700 products from approximately 300 providers. All of the products selected boast technological innovations and benefits for customers.
About KMWorld
KMWorld is the leading information provider serving the Knowledge Management Systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)
Empolis Smart Diagnostics is a knowledge-based software platform for non-linear guided diagnostics and predictive maintenance by means of condition monitoring and complex event processing. The platform is capable of processing the bulk of data generated by machines and/or sensors ("big data") and transforming it into "smart data." Intelligent processes, such as case-based reasoning, ensure that system disruptions are prevented rather than merely resolved. The increased machine availability that results from implementing Smart Diagnostics leads to less downtime, greater production security, and an optimum use of resources in maintenance and spare parts logistics. Additionally, the solution helps to ensure that on-site service is more frequently successful the first time, resulting in greater customer loyalty thanks to improved after-sales service.
"Empolis Smart Diagnostics was selected by the panel because it demonstrates thoughtful, well-reasoned innovation and execution for the most important constituency of them all: the customer", says Editor-in-Chief of KMWorld Hugh McKellar.
"We are thrilled about this latest award. Smart Diagnostics supports our major international customers as they make the transition from traditional, transaction-oriented repair and maintenance relationships to providing new, additional services under the banner of 'service as a product,'" says Empolis CEO Dr. Stefan Wess.
About the Trend-Setting Product Award
KMWorld has been presenting the Trend-Setting Product Award annually since 2003. For this year's award, the judging panel - which consisted of journalists, analysts, system integrators,manufacturers, and users - evaluated more than 700 products from approximately 300 providers. All of the products selected boast technological innovations and benefits for customers.
About KMWorld
KMWorld is the leading information provider serving the Knowledge Management Systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)
