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Compuware Cited as an Industry Leader in Appliance-based End-user Experience Monitoring
Independent Research Firm Notes Compuware Vantage Provides “the Most Versatile End-user Experience Monitoring Solution”
According to Forrester: “The ultimate judge of IT and business alignment is the end user…monitoring end-user performance is the only way IT knows that it is meeting business expectations.” Forrester described Adlex, acquired by Compuware, as an “innovator” in the Forrester Wave. The report, titled “The Forrester WaveTM:
Appliance-based End User Experience Monitoring, Q2 2007” is available at http://www.compuware.com/..., and the related report titled “Compuware Provides The Most Versatile End User Experience Monitoring Solution” is available at http://www.compuware.com/....
“Because of its universal quality, Vantage’s Agentless Monitoring Device (AMD) is a product that can be used not only for Web-based applications but also for other IP-based protocols,” wrote Forrester’s JP Garbani. The report also noted that Compuware Vantage “has strong data collection and data analysis features.”
“Our customers understand that effectively measuring end-user experience is vital to providing excellent service delivery and aligning IT with business expectations,”
said John Williams, Senior Vice President of Product Management and Strategy at Compuware Corporation. “The Forrester report reflects the importance and value of Vantage technology to IT organizations, as well as Compuware’s history of innovation and technology leadership in this category.”
Compuware Vantage enables business-driven service delivery by bringing together business service management, end-user experience monitoring and deep application analytics. This unique combination provides customers with a real-time, comprehensive perspective on service delivery to achieve service excellence and business/IT alignment.
Forrester’s Wave offers a detailed analysis of several vendors’ products and services based on transparent and fully accessible criteria. The Wave allows organizations to easily compare products and obtain in-depth data and analysis, and it provides a custom shortlist based on an organization’s requirements. The Forrester Appliance-based Wave specifically evaluated eight vendors across 35 criteria for end-user monitoring leadership.
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