The client
All over the world ships, vehicles, wagons and containers are often loaded with the help of cranes. The material must be recorded and weighed quickly and precisely. Schenck Process GmbH, based in Darmstadt, is the market leader in all areas of measuring and process technologies and provides a wide range of solutions concerning weighing, feeding, screening and automation. Schenck Process is an internationally proven partner when it comes to automating transportation processes from loading to unloading. Schenck Process supports its global customers in the fields of distribution and logistics with 2,100 employees spread over 27 locations, 16 modern manufacturing facilities and over 130 representatives.
Safe protocolling when measuring and weighing
Goods traffic and all its transshipment places would be unimaginable without precise measuring and weighing equipment from Schenck Process. The company develops, produces and operates equipment including models that determine the weight of the loads. No matter how long the journey – everywhere crane scales, train scales, truck scales and other equipment from Schenck Process record weights; the data is then protocolled and printed out. This is where the flexible, extremely robust dot matrix printers from DASCOM come into play.
Best product solution from DASCOM
DASCOM printers are used more and more often by Schenck Process for the above-mentioned scales as protocol printers. This is because copies are often required. Moreover the interference-free DASCOM products are best protected against shocks. Schenck Process also requires printers with USB interfaces so as to be able to flexibly and easily connect printers and scales to customers' IT systems
Reliable service and support
In addition to product quality, DASCOM provides impeccable service and support. The supply of spare parts and the fact that DASCOM adapts all scale models to the special requirements of the USB interface and was able to create the desired interface protocol in the case of the T2240/24 are clear advantages. Value for money was also a decisive criterion in changing suppliers and working with DASCOM as our new partner.
Safe printing guaranteed
Schenck Process must be able to rely on functions that are of extreme importance in calibratable use. “The user must be certain that the offset print was either successful or not successful”, says Dr Ulrich Rauchschwalbe, Product Manager at Schenck Process. “For a while now we have relied on USB interfaces in our terminals. The USB printer has immense advantages as it provides a response as standard – no special solutions are required. Technically this makes a solid impression and the price is very good”. There are many printing applications in the Schenck Process programme. Protocol printers display erroneous protocols as well as feeding or loose bulk. Floor printers are used with crane scales – the data is communicated wirelessly to the computer. The 1125 is suitable in both cases. Simply by flicking a switch it can be changed from continuous paper feed to single sheet feed. The most common area of usage is however truck scales where four copies are required. For this purpose, Schenck Process uses the 1325 flatbed printer from DASCOM
No worries package
Schenck Process likes to offer complete scale and printer packages. “Then you know that everything fits together and you also know where to go if there is a problem”, says Ulrich Rauchschwalbe. This is where the DASCOM service becomes a decisive advantage for both Schenck Process and their customers.
All over the world ships, vehicles, wagons and containers are often loaded with the help of cranes. The material must be recorded and weighed quickly and precisely. Schenck Process GmbH, based in Darmstadt, is the market leader in all areas of measuring and process technologies and provides a wide range of solutions concerning weighing, feeding, screening and automation. Schenck Process is an internationally proven partner when it comes to automating transportation processes from loading to unloading. Schenck Process supports its global customers in the fields of distribution and logistics with 2,100 employees spread over 27 locations, 16 modern manufacturing facilities and over 130 representatives.
Safe protocolling when measuring and weighing
Goods traffic and all its transshipment places would be unimaginable without precise measuring and weighing equipment from Schenck Process. The company develops, produces and operates equipment including models that determine the weight of the loads. No matter how long the journey – everywhere crane scales, train scales, truck scales and other equipment from Schenck Process record weights; the data is then protocolled and printed out. This is where the flexible, extremely robust dot matrix printers from DASCOM come into play.
Best product solution from DASCOM
DASCOM printers are used more and more often by Schenck Process for the above-mentioned scales as protocol printers. This is because copies are often required. Moreover the interference-free DASCOM products are best protected against shocks. Schenck Process also requires printers with USB interfaces so as to be able to flexibly and easily connect printers and scales to customers' IT systems
Reliable service and support
In addition to product quality, DASCOM provides impeccable service and support. The supply of spare parts and the fact that DASCOM adapts all scale models to the special requirements of the USB interface and was able to create the desired interface protocol in the case of the T2240/24 are clear advantages. Value for money was also a decisive criterion in changing suppliers and working with DASCOM as our new partner.
Safe printing guaranteed
Schenck Process must be able to rely on functions that are of extreme importance in calibratable use. “The user must be certain that the offset print was either successful or not successful”, says Dr Ulrich Rauchschwalbe, Product Manager at Schenck Process. “For a while now we have relied on USB interfaces in our terminals. The USB printer has immense advantages as it provides a response as standard – no special solutions are required. Technically this makes a solid impression and the price is very good”. There are many printing applications in the Schenck Process programme. Protocol printers display erroneous protocols as well as feeding or loose bulk. Floor printers are used with crane scales – the data is communicated wirelessly to the computer. The 1125 is suitable in both cases. Simply by flicking a switch it can be changed from continuous paper feed to single sheet feed. The most common area of usage is however truck scales where four copies are required. For this purpose, Schenck Process uses the 1325 flatbed printer from DASCOM
No worries package
Schenck Process likes to offer complete scale and printer packages. “Then you know that everything fits together and you also know where to go if there is a problem”, says Ulrich Rauchschwalbe. This is where the DASCOM service becomes a decisive advantage for both Schenck Process and their customers.
