Since 2005, BT has invested heavily – both in its own global network and in acquisitions – to help it meet the networked IT services requirements of multi-site organisations around the world.
Acquisitions have included 2005’s £500m purchase of Infonet, a provider of global managed voice and data network services in the Americas and Asia Pacific, and the £175 million acquisition of Radianz, a leading extranet provider, to significantly boost the reach of BT’s network services. In April 2007, BT began integrating Comsat, a leading provider of data communication services for corporations and public sector organisations in Latin America.
This activity was reflected in the report, which commented that BT Global Services has “done a good job of using several acquisitions, including BT Infonet, to improve its overseas in-country delivery and support for large multi-national corporations.”
Alex Pannell, general manager for global VPN products, BT Global Services, said: “Our aim is to become the global leader in the digital networked economy. We are continuing to invest in application optimisation, ethernet technologies and improving the customer experience across our VPN portfolio. This is helping us to meet the networked IT services requirements of multi-site customers worldwide.”
The report looked at nine providers - only those that could offer global WAN services in at least 25 countries and across three or more geographical regions - and went on to say that BT Global Services had “the most ambitious plans for new and enhanced global WAN and international internet protocol services in 2007-08.” It also concluded that BT Global Services is a “good choice for large multi-national corporations that have a high proportion of their corporate sites in Europe and in larger cities in the United States and Asia.”
BT’s MPLS network continues to expand around the globe. Every week an average of one new city is added, and every month over 3,000 new customer sites are connected. In the last year, network capacity has expanded six times to carry the digitised equivalent of Washington’s Library of Congress five times a day. BT Global Services will continue to expand this network in the coming years and by the end of 2007 will extend to 160 countries.
More information on ‘The Forrester Wave: Global Wan Services, Q2 2007’ report: http://www.forrester.com/....