Rapid assistance in many holiday countries
Apart from Germany, Austria, Italy and the United Kingdom - shortly to be joined by France - the BMW emergency call function is also available in Canada, the USA, the United Arab Emirates, Kuwait and Australia. The emergency call is triggered either automatically when the crash sensors are activated, or manually by pressing a button. Either way, the car independently relays its precise GPS location data along with key vehicle data. Assistance is then summoned by the BMW staff who man the call centre around the clock. They make telephone contact with the car's occupants, inform the nearest emergency services according to the individual situation and, based on their psychological training, provide reassurance to the passengers. In Italy too, incidentally, German is used to communicate with BMW drivers from Germany, as will be the case in France and Switzerland as well from November 2007.
About BMW ConnectedDrive
BMW combines individual online, assistance and service systems in the vehicle under the overall concept of ConnectedDrive. These are services that can be directly accessed using the navigation system or phone and they make a significant contribution to the enhancement of comfort and safety. For example, BMW Assist accesses the latest traffic information and provides a personal information service, alongside the emergency call function. Any data requested on restaurants, cinemas or hotels can be incorporated directly in the BMW navigation system as a destination. Internet-based services such as calling up share prices, weather reports and free parking spaces come under BMW Online. The vehicle uses BMW TeleServices to contact a BMW Service Partner automatically when it needs a service. Further information is available online at www.bmw-connecteddrive.com.
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