swb AG Commissions arvato Systems with Comprehensive IT Services

Systems integrator signs service agreement covering IT infrastructure and additional services with Bremen-based utilities company

Gütersloh, (PresseBox) - (arvato Systems) Germany – arvato Systems has received a large-scale order following an EU-wide tendering process. arvato Systems will assume long-term responsibility for the operation of all infrastructure and SAP/specialist systems as well as network operation and additional services. The value of the order is in the double-digit millions.

swb provides power, natural gas, drinking water, heat, and telecommunications as well as a variety of technical services and energy recovery from waste to the cities of Bremen and Bremerhaven, Germany. The swb Group generated €1.2 billion in turnover in the 2011 fiscal year.

Comprehensive Service Package
swb AG decided to award a service package covering IT infrastructure and various other services. It is intended to allow improvements to IT architectures and operational processes to achieve a reduced total cost of ownership.

“The fact that we were able to acquire swb AG, another important company in the German utilities industry, as a customer is a clear confirmation of our strategic focus in the utilities area, with a concentrating on IT and technology,” says Matthias Moeller, Managing Director at arvato Systems Technologies GmbH. “The experience of perdata GmbH, taken over at the beginning of this year, our long-term collaboration with the Stadtwerke Leipzig Group, and our expertise in IT outsourcing are just a few of the reasons why we could win over swb AG with our industry expertise and ability to form a long-term relationship,” he says, with certainty in his voice.

swb AG is also looking forward to the strategic cooperation and is convinced that the collaboration will prove successful. “We were looking for a reliable IT provider that understands our business needs and can ensure operation of mission-critical systems. The conclusion of a contract with arvato Systems is the result of an EU-wide tendering process that arvato Systems won thanks to its entrepreneurial bid and expertise in rendering IT and technology services,” explains Uwe Schramm, Head of Personnel and IT at swb AG.

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Arvato Systems GmbH

arvato Systems is a systems integrator with a solid reputation. We not only implement standard software, but also offer tailor-made, industry-specific and individually developed solutions. More than 2,000 dedicated employees at 25 sites throughout the world are always there for their customers. As part of the arvato network, a leading European BPO provider belonging to Bertelsmann, we have the unique capability to create entire value chains and combine IT with other arvato services to deliver an integrated service offer from one source. The strength of arvato Systems lies in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach, and genuine entrepreneurial spirit to the table. Our solutions pave the way for your success. www.arvato-systems.com

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