- arvato Systems works with Nikon Brazil to launch fully-featured retail eShop
- arvato provides Nikon with a replicable worldwide solution
For the past several years Nikon had been working with its trusted systems integration partner arvato Systems North America to implement their US online stores.
“Since converting from a SaaS solution last year, the improvements arvato made to our eCommerce capability have significantly improved our end-to-end customer experience, increased conversions, and AOV. Their engineers rock and I trust their work. Based on this success, and the confidence in the company’s ability to launch on-time and budget, I recommended arvato when Nikon do Brazil was ready to create their own webstore,” said Cindy Jeffus, Sr. Manager, Internet Operations, Nikon, Inc.
The Nikon Brazil feature-rich scalable eCommerce solution will benefit from all future Nikon US developments. The site, based on the US platform’s functionality, has localizations for the Brazilian Portuguese language, currency, payment methods, and delivery conventions.
arvato customized and enhanced the instance for local service providers, government regulations, and the many nuances of doing business in Brazil. The company’s US and Uruguayan development teams worked with Nikon’s US and Brazilian teams to integrate with their local systems and processes. arvato worked closed with in-country personnel to adapt market behaviour and Nikon’s procedures to reflect and meet local business requirements.