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arvato Systems Implements Order Management System at Germany’s Largest Mail-Order Pharmacy

Successful further development of the Sanicare eCommerce platform

(PresseBox) (Gütersloh, )
  • arvato Systems extends partnerships and services at Sanicare
  • Expansion of the eCommerce platform for integrating future solutions and products
The IT systems integrator arvato Systems has successfully implemented the arvato Order Management System (arvato OMS) at Sanicare, Germany’s largest mail-order pharmacy. This allows Sanicare to sharpen its strategic focus on eCommerce business.

With the arvato Order Management System, arvato Systems now provides the central cross-channel commerce management solution to go along with the previously integrated SAP systems and PC support at Sanicare. Sanicare is using the arvato OMS to modularize its existing IT infrastructure. With this as the basis, it will be possible to offer customers new and innovative services in the future. It makes the arvato Order Management System a key tool for Sanicare to further secure its market leadership position as Germany’s largest mail-order pharmacy.

The arvato OMS at Sanicare intelligently links different online shops, marketing tools, and the SAP merchandise management system as a central online platform that connects and coordinates complex processes. Plans are already in place to use the system for customer services in the future. This enabled Sanicare to simplify comprehensive processes. Both the entire eCommerce platform and the range of services and consulting options have been expanded.

“It has been possible to significantly streamline processes by implementing the arvato Order Management System. What’s more, the solution allows you to integrate new business fields later on down the road,” explains Hubert Peter, eCommerce Sales Director at arvato Systems. “Together with arvato Systems, we are driving forward our strategic business development by implementing the arvato Order Management System and this way, we will continue to be successful on the healthcare market in the future,” adds Detlef Dusel, Commercial Director at Sanicare.

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Arvato Systems GmbH

arvato Systems is a systems integrator with a solid reputation. We not only implement standard software, but also offer tailor-made, industry-specific and individually developed solutions. Over 2,500 dedicated employees at 25 sites throughout the world are always there for their customers. As part of the arvato network, a leading global BPO provider belonging to Bertelsmann, we have the unique capability to create entire value chains and combine IT with other arvato services to deliver an integrated service offer from one source. The strength of arvato Systems lies in the intelligent combination of planning, operation, systems integration and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach, and genuine entrepreneurial spirit to the table. Our solutions pave the way for your success.

About Sanicare
Sanicare, based in Bad Laer in the German state of Lower Saxony, is Germany’s largest mail-order pharmacy. 340 pharmacy employees provide personal, comprehensive pharmaceutical consulting and support services to 1.6 million customers nationwide. Sanicare supplies its customers with original products directly sourced from all major suppliers, usually within one day after ordering. Sanicare is owned by pharmacist Dr. Volkmar Schein. Sanicare is listed as an officially approved mail-order pharmacy by the German Institute for Medical Documentation and Information (DIMDI) and it carries the DIMDI quality logo.

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