The Smart Service Portfolio for the Energy Industry

Smart Services – Working Together to Achieve Greater Efficiency

Gütersloh, (PresseBox) - arvato will present a modular service portfolio at E-world 2012 in Essen, the leading trade fair and conference for the energy and water industries, from 7 to 9 February.

The energy revolution was still distant just a year ago; now it is happening at an accelerated pace. The industry has never been forced to react as fast as it is today. This energy revolution opens up new opportunities for energy providers. Optimized energy sales now enable you to acquire new customers, and you can win over your existing customers with an extended range of energy services.

arvato helps energy supply companies to concentrate on the essentials and optimize their service portfolio. We support companies with extensive, intelligent services and a full range of products from A to Z and everything in between.

arvato handles the outsourcing of business process processing in sales for the energy sector. This way, added value potential can be used throughout the entire energy industry process chain, from customer acquisition, customer support and development to customer loyalty and retention and the accompanying IT solutions.

Utility companies can use a modular service portfolio to combine relevant service modules for an individual customer solution. The entire service portfolio relies on sustainable system solutions, excellent service quality, quality-assured market communication, customer-oriented written and face-to-face communication, transparent key performance indicators, complete automation, and competitive cost-to-serve. arvato supports energy providers with flexible, scalable processing services –simple, cost-effective, and high quality.

Do not miss our lecture on ‘Distinguishing Features in Competition’ on 9 February at 3:00 p.m. and the chance to discuss current approaches with us.

Please visit us at Booth 2-300 in Hall 2 at E-world 2012 and we can discuss service potential throughout your value-added chain. Find out more information about the trade fair at

Arvato Systems GmbH

For over 30 years arvato Systems has been building a solid reputation as a systems integrator. We not only implement standard software but also offer tailor made, industry specific and individually developed solutions. More than 2,000 dedicated employees at 25 sites throughout the world are always there for their customers. As a subsidiary of arvato AG, the outsourcing service provider of Bertelsmann AG, we have the unique capability to create entire value chains and combine IT with arvato AG’s services to an integrated service offer from one source. The strength of arvato Systems is in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach and genuine entrepreneurial spirit to the table. Our solutions pave the way to your success.

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