- arvato Systems presents solutions for successful omni-channel commerce with intelligent interaction of all sales and communications channels
- In attendance at Booth E185 in Hall B1, together with long-standing business partner hybris software
Nowadays, customers in both the B2C and B2B sector expect a standardized product range, specific real-time information, and a high level of usability for all channels and end devices. Omni-channel commerce blurs the boundaries between mobile, online, and brick-and-mortar channels, and is set to become increasingly important for the retail sector in the years to come.
Wherever different sales channels are used at the same time, the customer touch points must be optimally meshed. This means that only the companies that actively tailor their services and products to meet the needs of their customers will be able to increase sales. At the 2015 Internet World, arvato Systems will demonstrate how digitalization and combined knowledge can be standardized implemented across all channels using efficient software technologies such as the SAP CEC Solution Suite.
As a hybris Platinum Partner and SAP Gold Partner, arvato Systems is also skilled in the integration of all communications channels and the consolidation of customer data in the company software, establishing a customer-centered overall view. With its profound expertise in retail business, the company’s skills in this area lie in the end-to-end planning of processes and the implementation of individual shop concepts. arvato Systems is able to support retail companies and brand manufacturers along the entire valued-added chain, unlike many service providers.
Customers can discuss individual requirements for omni-channel strategies and digitalization with arvato Systems at Internet World. Our team is on hand to provide comprehensive, expert advice on how companies can gain an insight into consumer behavior to make key strategic decisions using hybris Marketing to address customers in a targeted manner and pursue campaign management. This also allows to increase customer satisfaction as well as sales. Other areas of focus at the booth are SAP Hana, cloud solutions, big data, and SAP CEI.
You are welcome to arrange a personal appointment with us in advance. Follow the link to our landing page.
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