Hettich places trust in arvato Systems’ comprehensive IT service range

arvato Systems Assumes Responsibility for Full IT Outsourcing

Gütersloh, (PresseBox) -
  • arvato Systems and Hettich establish long-term partnership
  • Hettich awards full IT outsourcing contract
In an invitation to tender for traditional full IT outsourcing, arvato Systems was able to win over the Hettich Group, based in Kirchlengern, Germany. The IT service provider was awarded the contract to take over the entire range of IT at the end of last year.

The transition of Hettich’s (http://www.hettich.com/en) entire IT world to the data centers of the IT service provider based in Gütersloh was launched on 1 January 2015.

The comprehensive IT outsourcing contract includes service desk, client services, collaboration and communication services, database services, network and security, platform services, iSeries services, as well as basic SAP operation and archiving.

“Stable IT processes and secure operation of the computer-supported systems are just as important to Hettich as innovative strength and the agility in the implementation of changes,” says Norbert Günther, CIO at Hettich. “With arvato Systems, we know we’ve found a partner that will live up to our requirements in an extremely professional and reliable manner.”

“We’re delighted that Hettich, one of the world’s largest manufacturers of furniture fittings, is impressed with our services and solutions and that we were able to acquire a strategically important customer,” says Birger T. Aasland, General Manager at arvato Systems.

“Hettich is synonymous with quality, innovation, customer proximity, and reliability. These values are a top priority at arvato Systems and form the basis for successful, long-term cooperation,” adds Tina Marx, responsible for contract conclusion at arvato Systems.

The service provision for Hettich by arvato Systems should begin on 1 November 2015 at the latest.

About Hettich
Hettich is one of the world’s largest manufacturers of furniture fittings. Its 6,000 plus employees, including 3,000 in Germany, use intelligent technology for furniture to generate over €855 million in sales every year. Based in Kirchlengern, Germany, Hettich is a 100 percent family-owned company in the fourth generation and has a long tradition. The company has 38 subsidiaries and production sites in America, Europe, and Asia, meaning it is close to its customers all over the world.

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Arvato Systems GmbH

As global next generation IT systems integrator arvato Systems focuses on "Digital Transformation Solutions". We use the technology talent and expertise of over 3,000 people at more than 25 sites throughout the world. Being a part of the arvato network and belonging to Bertelsmann, we have the unique capability to create entire value chains. Our team creates integrated, future-proof business infrastructures that help make our customers more agile and competitive, and enable them to deliver new standards of service to their customers. We create streamlined digital processes that support innovative business models. Moreover we provide operation and support services. arvato Systems offers an exceptional combination of international IT engineering excellence, the open mindset of a global player, and the dedication of employees. We also ensure that all our customer relationships are as personally rewarding and long-lasting as they are successful. www.arvato-systems.com

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