Press release BoxID: 707237 (Acando GmbH)
  • Acando GmbH
  • Millerntorplatz 1
  • 20359 Hamburg
  • Contact person
  • Anja Altenburg
  • +49 (40) 822259-205

Wenco: All Field Service Processes Completely Mobilized with App of Acando

(PresseBox) (Hamburg, ) For the non-food good supplier, Wenco, the management and IT consultancy Acando has developed a mobile app that approximately 400 employees can use to plan, support, and supply the 15,000 sales agents in Germany, Austria, the Czech Republic, and other European countries. The new Android-based application replaces the aging Blackberry predecessor to mobilize traditional field service as well as all processes used for planning and business intelligence for regional and sales managers. Wenco has now completely mobilized support for its shop-in-shop systems.

The sales outlets for Wenco are nearly all in large grocers. Field service employees visit the trading partners regularly to take inventory and add to stock. To ensure processes run swiftly and smoothly, the field service uses mobile end devices. Acando has developed a new Android-based app for the field service with new functions like a central signature. The app also has new functions for all regional and sales outlet managers. They can use a directly integrated business intelligence system to access current earnings figures and display seasonal items to their trading partners on the go, place orders, and even plan the store area and shelve systems - all from their mobile device.

Ralf Eschbach, IT Manager at Wenco: “Together with Acando we reached an important goal and mapped all the processes for our field service and partner support, making it completely digital and mobile. Our business is now fast and sustainable. The system developed by Acando is easy for employees to operate and inspires confidence with its high-performance and reliable integration into our back-end systems.”

For the migration from Blackberry to Android, Acando redesigned the application to meet current standards in technology and usability. So users can easily operate it on a tablet that is connected by Bluetooth with peripheral devices like the bar code scanner. To implement mobile processes and integrate Wenco back-end, Acando used its own mobile middleware Solid Mobile. It ensures required data is transferred securely with encryption and is available offline on the end device.

“With our middleware software Solid Mobile, we can easily mobilize entire business processes flexibly and securely. This technology makes it possible to carry out automatic bi-directional synchronization of data, securely transmit data with encryption, connect modularly to all popular data sources, and smoothly integrate with back-end systems. Our solution, which is based on the latest technological standards, will ensure that our customer Wenco gets a head start and is prepared for the future,” remarked Peter Ostrop, Member of Management at Acando GmbH.

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Acando GmbH

Acando is a consultancy company that in partnership with its clients identifies and implements sustainable business improvements through information enabled by technology. Acando provides a balance of high business value, short project times and low total cost. Acando’s annual turnover is about EUR 235 million and the Group employs approximately 1,800 professionals in six European countries and India.
Acando is listed at NASDAQ OMX Nordic. Acando’s corporate culture is based on three core values: Team spirit, Passion and Results.

About Wenco
With several hundred employees, 50% of whom work as the sales force in Germany and parts of Europe, Wenco has been in continuous operation for more than 40 years. The non-food ranges of Wenco consist of everyday consumer durables and consumer products. Wenco‘s range of products is characterised by the extensive range of products on offer, high standards of quality and the quick rotation of products to keep ranges up-to-date. These particular characteristics ensure that our non-food ranges are of exceptional diversity and quality, complement other products from the range, and sell successfully.