Gartner Identifies Eight Steps to a Compelling Business Case for Social Initiatives
IT leaders planning to introduce or extend a collaboration and social software initiative may well need a more compellin…
IT leaders planning to introduce or extend a collaboration and social software initiative may well need a more compellin…
Most collaboration applications will be equally available on desktops, mobile phones, tablets and browsers by 2016, acco…
Gartner, Inc. said collaborative customer interfaces, social co-browsing, mobile virtual worlds and social TV are just a…
The consumption of video on mobile devices for work-related purposes is on the rise, according to Gartner, Inc., bringin…
Claims that most organisations have moved, or are moving, to cloud email or cloud office systems are not consistent with…
Enterprise social networks will become the primary communication channels for noticing, deciding or acting on informatio…
Many business and IT leaders tasked with executing on social-media-based efforts do not place enough emphasis on the "so…
As familiarity with social media grows, customers' expectations about how organisations will use these channels are evol…
By the end of 2014, penetration of cloud email and collaboration services (CECS) will stand at 10 per cent and will have…
After being in the market for five years, Google's enterprise Gmail is building momentum with commercial organisations w…