Contact
QR code for the current URL

Press release Box-ID: 1000543

ZEDAS GmbH A.-Hennecke-Str. 37 01968 Senftenberg, Germany http://www.zedas.com
Contact Ms Susann Häntzka +49 3573 707527
Company logo of ZEDAS GmbH
ZEDAS GmbH

The control centre of Hector Rail GmbH goes mobile

How we are supporting our customers in working securely and efficiently from home in the short term

(PresseBox) (Senftenberg, )
Friday lunchtime, 1 PM, the call from the managing director of a rail freight company which uses our software for the management of rail logistics processes in the freight traffic sector is urgent.

The company management has decided that, owing to the corona crisis, the company’s central control centre for dispatching all freight traffic must be closed immediately. All dispatchers work on traffic planning with the ZEDAS software and they are to continue their work from home. For this, the control centre employees need access to the zedas® applications as quickly as possible so that the trains will still run in the coming days.”

 Mobile working was not previously envisaged for the control centre employees. This situation requires the rapid provision of secure web-based access via the internet for each individual dispatcher working from home. The short communication channels between the customer advisor and the system integration division at ZEDAS GmbH made it possible for us to communicate the completion of the solution to the managing director of the rail freight company just one hour later.

Secure, efficient and stable – in line with our own high standards – the smooth interaction of software and IT infrastructure from one provider is guaranteed. Even in times of crisis.

The customer was delighted with the result: „Thanks to the great and committed efforts of the ZEDAS team, we were able to ensure that all colleagues from the Hector Rail GmbH office were able to switch to the virtual workplace at short notice and could access zedas® there as usual.

The step, in times of COVID-19 (coronavirus), was implemented quickly and effectively.

As a result, the production of Hector Rail GmbH could be ensured continuously, despite the restrictions caused by the virus. All freight traffic was successfully scheduled in the home office."

It is important to us to solve the new challenges together with our customers and to reliably be there for our partners. We thus make our contribution to maintaining the critical infrastructure of leading rail freight companies and the constant flow of goods and people.

Do you have questions about using zedas® IT systems in home office? You are welcome to contact your customer advisor at ZEDAS GmbH.

ZEDAS GmbH

As a leading software specialist for logistics and asset management in the rail industry, the company today serves customers throughout Europe. In addition to the development and implementation of individually adaptable standard software for logistics and asset management, they offer a wide range of services for the introduction of their software solutions. In addition to project management and consulting throughout the entire project, these services also include hosting and user training. In addition, ZEDAS offers first-class manufacturer support 24/7 including all updates. This ensures secure procedures and processes at all times. The benefit is for all users.

ZEDAS keeps a close eye on the latest technological developments and maintains close contact with its customers. With the software products, standardised workflows as well as the individual requirements of railway companies can be implemented. This guarantees maximum efficiency and economy.

Anyone wishing to see the software for themselves should make a firm note in their calendar of the InnoTrans in Berlin from 22 to 25 September.

The publisher indicated in each case is solely responsible for the press releases above, the event or job offer displayed, and the image and sound material used (see company info when clicking on image/message title or company info right column). As a rule, the publisher is also the author of the press releases and the attached image, sound and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.
Important note:

Systematic data storage as well as the use of even parts of this database are only permitted with the written consent of unn | UNITED NEWS NETWORK GmbH.

unn | UNITED NEWS NETWORK GmbH 2002–2022, All rights reserved

The publisher indicated in each case is solely responsible for the press releases above, the event or job offer displayed, and the image and sound material used (see company info when clicking on image/message title or company info right column). As a rule, the publisher is also the author of the press releases and the attached image, sound and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.