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New functions, optimum workflow: Wincor Nixdorf presents the updated Postal Solution Suite
The three main new aspects of Wincor Nixdorf's enhanced Postal Solution Suite are being presented at Post-Expo 2012. In the Postage Calculator module the pricing process for postal consignments has been made more flexible and hence easier for staff to handle. The new version of this software allows the postage to be calculated by stepping into any of various relevant factors such as country of destination and type, weight or size of consignment. Additional services can then be chosen, such as registered mail, express delivery or insurance. This speeds up the pricing process and allows postal staff to deal quickly and individually with special customer requests.
The Customer Loyalty tool is a useful addition to the Postal Solution Suite that makes it much easier for staff to look after registered private or business customers. This component supports individualized and preferential treatment for customers at post offices. It also helps a postal organization to realign its range of services to new customer requirements at any time.
And finally, the Postal Solution Suite's Counter application provides a new function for processing bulk mailings. It can be used to enter data about the consignment type, original sender, any intermediate agency, recipients, billing and payment. In addition, if a customer has already been registered for this service, the contract data is retrieved automatically. As in all other functions of the Postal Solution Suite, Wincor Nixdorf places particular importance on fast and smooth workflows. To ensure this, the integrated Workflow Engine runs through the subsequent logical steps in all processes - for registered mail, for instance, entry of the sender's and recipient's addresses, followed by printing of the label and then payment by the customer. Supported by the system, the postal employees can work fast and error-free.
Over 30 international postal organizations worldwide now rely on the Wincor Nixdorf branch solution. As an expert in branch matters, Wincor Nixdorf has set up a separate business unit to deal with the specific requirements of international postal organizations and reaps benefits from the experience gained in its core business with banks and retail companies. In addition to equipping postal counters with hardware and software, Wincor Nixdorf also provides other solutions such as terminals to shift recurrent business operations to self-service. These extensive offerings, coupled with efficient, internationally available services, position Wincor Nixdorf as a full solution provider for postal organizations throughout the world.
This document contains forward-looking statements that are based on current estimates and assumptions made by the management of Wincor Nixdorf AG to the best of its knowledge. Such forward-looking statements are subject to risks and uncertainties, the non-occurrence or occurrence of which could cause the actual results - including the financial condition and profitability of Wincor Nixdorf - to differ materially from or be more negative than those expressed or implied by such forward-looking statements. This also applies to the forward-looking estimates and forecasts derived from third-party studies. Consequently, neither the Company nor its management can give any assurance regarding the future accuracy of the opinions set forth in this document or the actual occurrence of the predicted developments.
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