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Hamburger Sparkasse extends successful cooperation with Wincor Nixdorf Portavis
In addition to classic hardware maintenance and repairs, Wincor Nixdorf Portavis will also provide remote monitoring and additional monitoring of cash holdings for 370 ATMs, some 500 statement printers and around 140 automated teller safes. As a result, all of the bank's cash management activities, including the planning and control of cash-in-transit (CiT) services and the device-specific optimization of cash holdings, are therefore in the hands of Wincor Nixdorf Portavis. Remote monitoring of the self-service systems in conjunction with additional monitoring of the total cash inventories in the bank's ATMs ensures that system availability can be improved even more and that faults can be reduced.
To supplement Hamburger Sparkasse's Web-based portal, Wincor Nixdorf Portavis also operates a new process portal application that enables employees to access the IT systems and consulting applications. In addition, various banking applications for document archiving and credit risk management as well as a solution for central and local printing are also being operated.
Wincor Nixdorf and Hamburger Sparkasse can look back on a long, close and successful business partnership. "Wincor Nixdorf Portavis has been ensuring that our IT operation is secure and stable for many years, helping us provide trouble-free services to our customers," explains Dr. Botschatzke from Hamburger Sparkasse.
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