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China Construction Bank orders 900 automated teller machines and utilizes monitoring software for self-service systems from Wincor Nixdorf
The systems will be made available to CCB clients at branches throughout the country. Wincor Nixdorf will also assume responsibility for servicing the machines. The present order includes ProCash 2000xe, ProCash 2050xe and ProCash 2150xe systems.
In order to manage CCB’s ATMs nationwide, Jianyin Technology Development Center, the bank’s service arm, opted to buy the ProView solution, which will be used to monitor system states, distribute the software from a central point of administration and create statistics on performance. This will enable CCB to reach the desired availability and quality of service in its multivendor environment. ProView is designed for use not only locally at branches and institutes but also centrally at data centers and customer care centers. Its function array covers remote diagnostics and status reports for the systems connected to it. The detailed status information collected with ProView allows precise error diagnosis, making it possible to avoid device failure completely, or to quickly recover systems that have failed. The wealth of information that ProView processes is put to very good use in maintaining maximum device availability and optimizing network performance. Currently, on five continents ProView is used to monitor over 60,000 terminals (ATMs, statement printers, postage stamp dispensers and ticket terminals).
About China Construction Bank
CCB is one of the four biggest banks in China, with operations covering over 18,000 automated teller machines and almost 1,000 self-service branches.
On December 31, 2004, The Banker journal rated CCB 35th in a ranking of the world’s biggest banks, measured by total assets. In 2005, it was named Bank of the Year by The Banker in China.
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