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New report from World Editors Forum explores best practices for online comment moderation to generate audience loyalty and revenue

(PresseBox) (Paris, )
A new report from The World Editors’ Forum (WEF), the network for editors within the World Association of Newspapers and News Publishers (WAN-IFRA), explores how news media are managing conversations with their audiences in an increasingly toxic online environment; and highlights best practice where comments are generating reader loyalty and revenue.

The 2016 Global Online Commenting Report, released Monday, is the culmination of a three-month survey of 78 organisations in 46 countries.

The study confirmed widespread dissatisfaction with the abusive tone and poor quality of many online conversations, which saw some news organisation abandon comments below articles altogether or shift
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.