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trans-o-flex Logistics Group takes over display services for WALA - Dr. Hauschka Kosmetik
Profound knowledge of the industry and a flexible network as the basis for customised solutions from one source
The background of the replacement was the set-up of newly designed sales displays for the exclusive cosmetic product line. "The high quality of cosmetic products must also be reflected in the current presentation for sale", explains Andreas Stolz. "We cannot - and do not want to - expect our distribution partners to take over the work related to such a replacement project. Our field staff would need several months for accomplishing such a task, not being able to concentrate on their actual work. This is why we decided to contact a service provider that has the required experience in this area and is also able to execute the order reliably and in accordance with our quality requirements."
Since the task set was not to completely replace the displays together with the products but to re-arrange the high-quality cosmetics partially also on site, TT Tour- Trans had developed and implemented a two-stage logistic concept. The new displays and the corresponding test products were delivered centrally to Tour- Trans Logistic & Services GmbH in Kerpen, customised and then sent to seven regional distribution centres together with all supporting information, such as the concrete set-up instructions and delivery dates. From there, specifically trained teams organised the individual replacement projects in optimised tours, during which they set up the new displays on site, re-arranged the unsold cosmetics and shelved the test products customised beforehand. In addition to this, they documented shortfalls in order to facilitate repeat orders for the customers and also took with them the packaging material as well as the old displays. A detailed documentation concerning the proper disposal of the old displays and packaging material served to assure the client of maximum compliance with the packaging directive.
"The excellent price-performance ratio and the all-inclusive offer made possible by the complete logistic service from one source were the reasons why we decided to co-operate with the trans-o-flex Logistics Group", says Andreas Stolz. "And this decision turned out to be a stroke of luck."
About TT Tour-Trans Logistic & Services:
Established in 1974, TT Tour-Trans Logistic & Services GmbH, with its headquarters in Kerpen near Cologne, specialises in offering its services to the music, film and cosmetic industries as well as the pharmaceutical sector. The company's service range includes, for example, the stocking, supply and collection of sales displays for the cosmetic industry as well as classic warehouse logistics, returns handling, promotional goods handling, the delivery and set-up of sales displays as well as the delivery of brown and white goods. Since August 2005, TT Tour-Trans has been a member of the European-wide operating trans-o-flex Logistics Group.
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