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TOPCALL International GmbH Talpagasse 1 1230 Wien, Austria http://www.topcall.com
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TOPCALL International GmbH

Belgischer Finanzdienstleister setzt auf TOPCALL Kommunikations-Lösung für optimierte Kundenbetreuung

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TOPCALL implementiert Unified Communication-Lösung bei KBC Securities.

Wien/Brüssel, 13. Jänner 2003 - KBC Securities, die Börsenmakler-Gesellschaft der KBC Bank & Insurance Holding Company, einer der 3 größten Banken in Belgien, hat sich für die Einführung einer Unified Communication-Lösung (UC) von TOPCALL entschieden. Durch das zentrale UC-System erhalten Anleger bzw. Broker zeitnahe und detaillierte Informationen über die aktuellen Portfolio-Übersichten, Marktveränderungen und viele andere finanzrelevante Daten. Die Abwicklung von Geschäftsprozessen wie zum Beispiel Auftragsbestätigungen, die nun über verschiedene Kommunikationsmedien wie Fax, Email und SMS zugestellt werden können, hat die Kommunikationsprozesse bei KBC beschleunigt und optimiert.

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