LTD Commodities Increases Efficiency and Agility of SAP Solutions with Tidal Enterprise Scheduler
Tidal Software Helps LTD Take New Products to Market Faster and in New Ways
LTD Commodities is a premier business-to-business merchandiser of home goods, gifts, collectibles, and more. LTD's IT group provides vital support for the company's financial analysis, product development, inventory management, order processing, vendor management, and customer data. With the large number of products, vendors, and customers involved, plus the speed at which products can change, a sophisticated level of IT automation is required.
LTD's goals include focusing more resources on creating new, unique products, and implementing multiple ways of getting those products to customers. Supporting these goals requires IT to increase the flexibility of its operations and enhance processes to more nimbly address changing business models and market dynamics. Many of these processes require expanded use of LTD's SAP applications, which requires greater integration with many systems both within the company and with vendors and customers.
"We needed an enterprise scheduler that would allow us to manage SAP jobs in the context of our broader IT environment," said Juliana Furlong, LTD Commodities" vice president of office operations. "The native SAP scheduling features were not intended for that purpose and were not robust enough to support the complex, cross-platform, cross-application enterprise jobs we run. That was the missing piece needed to make our initiatives successful."
LTD Commodities identified several areas of SAP utilization that could be streamlined by applying a single enterprise scheduling automation solution. They evaluated job scheduling products certified for SAP solutions and selected Tidal for its ease of use, ease of administration, single view, cross-platform cross-application support, low infrastructure cost, rapid deployment, and Tidal's training, service and support. LTD also valued the fact that Tidal's solution did not require the use of a scripting language, which meant the IT staff could easily adapt Tidal's job scheduler to their business and operational needs.
"With Tidal we can streamline the flow of our SAP and other processes quickly and simultaneously reduce errors," said Furlong. "That helps us create a more flexible and reliable environment, which helps us deploy our resources to serve our larger business objectives. Tidal simplifies our daily operations and supports us in reaching our bottom line goals."
Prior to implementation of Tidal's enterprise job scheduling solution, LTD was using tools that did not provide an enterprise view, a single point of control for all job schedules, and required scripting and manual intervention.
"Tidal's job scheduling flexibility is a key element for making our entire operation more agile," said Furlong. "We plan to explore ways we can further utilize Tidal's complete solution for simplifying the management of SAP applications."
"LTD has forty years of success in a challenging market that is ripe with competition. Their selection of Tidal's enterprise scheduler demonstrates how they are competing in ways that increase productivity, leverage distribution channels, and provide consistent delivery and service to a large customer base at a great value," said Thomas Hooker, vice president of marketing at Tidal. "LTD's rigorous search for the best solution certified for SAP NetWeaver led them to Tidal and we are pleased to be supporting LTD to reach its business objectives."
Tidal's job scheduler drives efficiency by centralizing control over job schedules to one point of management. By applying a single enterprise job scheduling solution, LTD can closely monitor all steps in a schedule, automatically detect problems, and recover quickly. With the broad enterprise coverage provided by Tidal Enterprise Scheduler, LTD can be assured of being able to manage their solutions as they bring new applications online in the future to meet the product, channel, and service needs of the market.
Tidal Software Inc.
Tidal Software is a leading provider of application scheduling and performance management software that radically simplifies IT operations by automating and integrating performance and process management. Tidal's solution puts IT operations management into the business process using new levels of automation, visibility, and control over systems. Tidal makes applications such as SAP(R), PeopleSoft(R), and Oracle E-business Suite(TM) more efficient, reliable, and secure to return greater business value. Tidal also gives IT deep visibility into and precise control over new SOA-based composite solutions consisting of packaged applications and custom components in Microsoft .NET and Java. General Mills, HP, ING Direct, Microsoft, and T-Mobile are among the Tidal customers who use Tidal to reduce operational costs by running IT at higher efficiency rates and containing overall data center footprints. Privately held, Tidal is venture-backed by Kleiner Perkins Caufield & Byers, Novus Ventures, Panorama Capital, and VantagePoint Venture Partners. For more information, contact Tidal Software at (650) 475-4600 or visit www.tidalsoftware.com.
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