Telephonetics Plc positive about the future at Annual General Meeting
At the AGM all resolutions were agreed by shareholders. In addition, Michael Neville, Chairman of Telephonetics, was confident about the positive future outlook for the group. He stated "Telephonetics has made a successful start to this year, with trading in line with expectations and good inroads made in our business development. This has come through new product lines and gaining further traction in our core markets."
He continued "Encouragingly, we are seeing a healthy pipeline of new business, with the continued successful roll out of our hospital results service and Remind+, our automated notification solution. This year new contract wins have included a dual-sited resilient ContactPortal® solution at Derby Hospitals NHS Foundation Trust and the purchase of our SEMAP+ platform by Guy's and St. Thomas' Hospital Trust, with their first application being Result. With the increased number of clients and success in cross-selling, service and maintenance revenues have increased by approximately 17% year on year. Over the course of the year, we will continue to look at breaking into new markets and growing our customer base on all sides of the business.
Internally we are continuing to invest and develop for the future, with the management-training programme running at full speed and the first phase of our new CRM deployment now live."
Michael concluded "We remain confident in the outlook for the sector and are now gaining international recognition for our technology and services."
Telephonetics VIP, which is part of Telephonetics plc, is a leading provider of speech recognition and voice automation solutions.
Offering diverse automation solutions and deployed across 20,000 telephony channels, Telephonetics VIP uniquely processes over 35 million minutes of speech recognition per annum, via its carrier-class resilient platform in both hosted and customer premises solutions.
Drawing on over 15 years of understanding how people interact over the telephone, Telephonetics VIP offers a range of customer-focused solutions, covering even the most demanding environments, and delivering real business benefits to all its customers.
With innovative solutions for speech self-service, mobility, outbound messaging, emergency notification and business continuity Telephonetics VIP has built a large customer base. This includes 80% of the major UK multiplex cinemas, over 50% of the NHS acute health trusts, more than 50 local councils and emergency service operations, along with significant financial and legal company representation.
Telephonetics plc (TPH.L) is a UK-based speech recognition solutions company. The Group was listed on the London Stock Exchange's AIM market in July 2005.