Teleopti, a global provider in workforce management (WFM) solutions, announced today that it has achieved the highest ratings for customer satisfaction in the 2017 WFM Product and Market Report by DMG Consulting LLC. This is the 3rd year in a row that Teleopti has been named a top WFM provider by the analyst firm, consistently receiving high scores from satisfied customers.
The report closely examines eight contending vendors, exploring the capabilities of their WFM suites. In addition to DMG’s review of vendors and the WFM landscape for 2017, the analyst firm conducted a detailed vendor satisfaction survey. In this survey,
The report closely examines eight contending vendors, exploring the capabilities of their WFM suites. In addition to DMG’s review of vendors and the WFM landscape for 2017, the analyst firm conducted a detailed vendor satisfaction survey. In this survey,
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