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Story Box-ID: 35456

Talkline Hollerstraße 126 24782 Büdelsdorf, Germany http://www.talkline.de
Contact Thomas Stormanns 0 41 21/41-1700
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Talkline

Umfrage zeigt: Kunden bevorzugen Online-Service

Talkline stärkt Self Service-Bereich mit neuem Frage-Antwort-System

(PresseBox) (Elmshorn, )
Der Elmshorner Mobilfunkanbieter Talkline baut seinen Self Service im Internet weiter aus. Ab sofort hilft ein neues intuitiv zu bedienendes Frage-Antwort-System dabei, Informationen über das Internet zu erhalten. Hierbei gibt der Kunde auf www.talkline.de/kundenservice/faq einfach seine Frage im ganzen Satz ein, wie er es gewohnt ist. Das System liefert dann thematisch ähnliche Fragen zur Auswahl.

"Wir möchten den Kunden über sämtliche Kommunikationskanäle helfen. Hier bietet sich besonders das Internet an und befreit den Kunden von der Notwendigkeit, zum Hörer greifen zu müssen. Talklines Self Service ist eine gute Möglichkeit, um Fragen zu beantworten, bevor sie gestellt werden", erläutert Torben Rick, NXO ort Qdaewhip.
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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.