Generali Deploys Systar's Business Activity Monitoring Solutions to Monitor its IT According to Business Priorities
Systar Supports the Innovation Strategy of Generali's IT Production from Hypervision up to Proactive Monitoring of the Insurer's Business
Generali chose WideVision to gain a comprehensive and homogeneous analysis of business impact from events generated by applications and infrastructure components. "Given the huge quantity of alerts reported by our monitoring tools, it became essential to implement management by exception through a focal point of supervision," said Daniel Jondet, director of support and infrastructure at Generali.
WideVision Alert captures the alerts coming from all the technical components, normalizes, enriches and prioritizes them to provide a global view on a single screen that enables users to process these events according to their business impact. "This type of hypervision allows us not only to shrink the time to resolve incidents, but also to adopt business-oriented processing of technical problems for maximum benefit to our users," said Daniel Jondet.
WideVision Service Health Check provides Generali's IT production management with consolidated dashboards on the health of over one hundred IT and business services, in real time and according to several dimensions. "We can identify impacted services at a glance and call our customers in a proactive manner," added Daniel Jondet.
Generali wants to go further and extend the supervision scope provided by Systar to control business processes. "The role of IT production is changing. I want to make Business Activity Monitoring the cornerstone on which we build our strategy to share a unique vision of performance with all IT and business stakeholders," concluded Daniel Jondet.
"We are very pleased to count an IT production as innovative and forward-looking as Generali's among our customers," said Guy Kuster, Systar CEO. "Their approach demonstrates that real-time business-oriented monitoring is the key to achieving operational excellence in today's increasingly complex IT environments."
To show the practical benefits of WideVision Alert and WideVision Service Health Check, Generali will present and discuss their experience with Systar's applications at a breakfast conference on October 23, 2012, from 8:30am to 11:00am at Hotel Lotti in Paris.
About the Generali Group
The Generali Group is one of Europe's largest insurance providers and the biggest European life insurer, with 2011 total premium income of almost € 70 billion. It is also one of the world's top asset managers and a unique real estate operator. With 82,000 employees worldwide and 65 million clients in more than 60 countries, the Group occupies a leadership position on Western European markets and an increasingly important place in Central and Eastern Europe and Asia.
Over 180 clients worldwide, including 10 of the world's 15 largest banks, rely on Systar's performance management software to transform their business and IT operations from reactive to proactive, solving problems prior to impacting the business. Systar is widely regarded as the leading provider of Business Activity Monitoring (BAM) solutions and offers innovative Virtualization Management and IT Governance software for physical and virtual server environments. Systar is listed on the NYSE Euronext Paris Stock Exchange (ISIN: FR0000052854-SAR), and has offices in North America and Europe. More information about Systar is available at www.systar.com.