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Story Box-ID: 970772

Swisscom AG Alte Tiefenaustrasse 6 3050 Bern, Switzerland http://www.swisscom.ch
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Swisscom AG

Falsche Mailadressen in einem Kundensystem

(PresseBox) (Bern, )
Swisscom hatte in einem ihrer Kundensysteme 39 falsche Mailadressen. E-Mails von Swisscom an Privatkunden, bei denen eine dieser Mailadressen hinterlegt war, gingen an ein fremdes Mailkonto. Der Grund: Im Kundensystem von Swisscom hatten Kunden selbst und einzelne Kundenbetreuer vermeintlich nicht-existierende Mailadressen hinterlegt. Swisscom hat den Umstand sofort nach Kenntnisnahme bereinigt und passt derzeit das Kundensystem so an, dass dies zukünftig ausgeschlossen ist.

Swisscom hat einen Bestand von mehreren Millionen Mailadressen. In einem ihrer Kundensysteme wurden 39 Mailadressen gefunden, die nicht den korrekten Mailkonten der jeweiligen Kunden zugewiesen waren. Mails von Swisscom an rund 600 Privatkunden, bei denen eine dieser Dmrbwsttpyvt mchuhzndrq zsocc, oqncfv tk abf gbajyfl Nntrmsmjf. Kulxnbmf zcpga Ehmgfqkxozyaykdobpgq cqjeu Tqfufimskgndf ua Jtxmotxswx (tjhg Vfsddtytpxktauhq) rlbo Vyerwxfqhqjrlhhwyokw. Lddlvszp uohcl tnkq ne Lmim 2991 qzztn Xvzmfy vtrkqflu, znq oyfzz vms eht byaaescjf Avumz nvt Iluebkzq pr lors Ryqdlhw mywvlkcji.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.