Siemens wins major order to modernize communications landscape at HDI-Gerling

Part of the Talanx Group, the third-largest insurance group in Germany, HDI-Gerling has commissioned Siemens IT Solutions and Services to modernize the complete communications infrastructure at HDI-Gerling in Germany and consolidate the IT infrastructure. The order is worth 140 million euros and will run for seven years.

The contract awarded by HDI-Gerling covers modernization of systems and the extension of individual communications services to additional areas of the company. Siemens IT Solutions and Services will provide around 10,000 HDI-Gerling employees with a state-of-the art communications infrastructure from Siemens Enterprise Communications based on HiPath 8000 and Cisco technology. The new landscape will be rolled out at 263 customer locations in Germany. The IT service provider will also migrate the customer's call center to a new communications platform provided by Siemens Enterprise Communications (OpenScape Contact Center). On top of this, the two existing BS2000 data centers in Cologne and Hanover are to be consolidated at a single location in the latter city.

"The communications infrastructure is an important success factor in the insurance business. The solution we will implement and operate together with Siemens will make a significant contribution to providing highly-efficient and customer-oriented processes", said Dr. Thomas Noth, Member of the Board of Management at Talanx AG.