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VB Leasing accelerates application processes with SHS VIVEON's GUARDEAN software

(PresseBox) (Martinsried (Munich), ) SHS VIVEON, a solution provider for end-to-end customer management, has won VB Leasing as a new customer. The subsidiary of Österreichische Volksbanken AG (ÖVAG) group will optimize and simplify its application processes with GUARDEAN software. The processing of leasing applications will be accelerated and customer proximity will be secured. Decisive factors for the selection of the SHS VIVEON solution were the high flexibility and superb degree of automation which GUARDEAN products allow.

The Austrian company VB LEASING Finanzierungsgesellschaft m.b.H. is a wholly owned company in the Österreichische Volksbanken AG (ÖVAG) Group. The company was honoured with the "Victor" banking award as the best bank of the year in the German-speaking region in 2006/2007 and operates in the vehicle and moveable assets leasing sector. As part of the transition to system-supported control of application decisions, the company has decided to use software from SHS VIVEON's GUARDEAN product family. The GUARDEAN RiskSuite software platform will accelerate and optimize the application decision processes at VB Leasing. For example, internal data is enriched with information from external data providers and recommendations for decisioning are generated. Depending on the industry, workflows can be geared to specific market and customer requirements and adapted on an ongoing basis.

"We can process application decisions even more quickly and with greater customer proximity than before thanks to SHS VIVEON's solution," commented Peter Stanzer, VB Leasing's managing director.
"A key factor in selecting the system was that our employees have the opportunity to make well-founded decisions on applications faster by simplifying and accelerating workflows. This will make our day-to-day application management work easier, opening up potential for further growth for both us and our employees."

"In winning VB Leasing, SHS VIVEON has gained a key player from the ranks of Austrian financial services providers as a new customer," commented Andreas Schöner, Business Unit Manager Austria and head of SHS VIVEON's Austrian branch in Vienna. "This is welcome confirmation that we are perceived as a trustworthy and competent partner on the Austrian market. In addition, the fact that VB Leasing will be using GUARDEAN RiskSuite once again proves the position that GUARDEAN products hold on the market for customer value and credit management solutions."

VB LEASING Finanzierungsgesellschaft m.b.H. is a wholly-owned subsidiary of the Österreichische Volksbanken AG (ÖVAG) Group and operates in the vehicle and moveable assets leasing segment. The company's structure is geared to its individual divisions, which results in a high level of asset-related and industry expertise in each area of financing. Workflows within the company are geared to industry-specific market and customer requirements and are adapted on an ongoing basis. Speed, proximity to the market, orientation to customer requirements and industry expertise characterize each specialist's activities.


Die SHS VIVEON GmbH ist ein internationaler Anbieter von Softwarelösungen für das Customer Risk und Credit Management.

Das Unternehmen wurde im Jahr 1994 gegründet und gehört mit seinem GUARDEAN Produktportfolio und über 100 Kunden in 15 Ländern zu Europas führenden Anbietern im Customer Risk und Credit Management. Die SHS VIVEON GmbH zählt namhafte Unternehmen aus den Bereichen Finanzdienstleistung, Telekommunikation, Industrie und Handel zu ihren Kunden, darunter Arcor, BayWa, BMW Financial Services, comdirect, Credit Suisse, DaimlerChrysler, Deutsche Telekom, Ingram Micro, RaabKarcher, Orange, SüdLeasing, Telefonica und Toyota. Die SHS VIVEON GmbH ist eine Tochtergesellschaft der SHS VIVEON AG in Martinsried bei München. In der GmbH ist das Produktgeschäft der Gruppe gebündelt. Weitere Informationen zum Unternehmen unter: Die Produktpalette der SHS VIVEON GmbH bietet Unternehmenssoftware für Prozessmanagement und Automatisierung im Customer Risk und Credit Management. GUARDEAN Software integriert, vereinfacht und beschleunigt alle risikorelevanten Customer Management Prozesse wie Informationsbeschaffung, Antragsmanagement, Kundenbewertung bis hin zu Debitorenüberwachung. Die wesentlichen Produkte der Produktfamilie sind GUARDEAN Gateway, GUARDEAN RiskSuite und GUARDEAN DebiTEX.