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salesforce.com Germany GmbH Erika-Mann Strasse 59-63 80636 München, Germany http://www.salesforce.com/de
Contact Ms Heidemarie Isele
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salesforce.com Germany GmbH

Cloud Computing für Alle! Salesforce.com und Cisco verpassen Kundenservice neues Gesicht

Verbindung von Service Cloud 2 von salesforce.com mit Unified Communications System von Cisco ermöglicht Kundenservice zu 100 Prozent in der Cloud

(PresseBox) (München, )
Mit der Costumer Interaction Cloud sind salesforce.com und Cisco eine Partnerschaft eingegangen, die kleinen und mittleren Unternehmen eine umfassende Kundenservice-Center Lösung rein auf Cloud Computing Basis zur Verfügung stellt. Die Kooperation der Technologieanbieter verbindet Service Cloud 2 von salesforce.com mit dem Unified Communications System von Cisco. Salesforce.com und Cisco verfolgen dasselbe Ziel: Immer mehr IT-Technologie in die Cloud zu verlagern und soziale Netzwerken wie Facebook, Twitter und Google zu integrieren. Mit Einführung der Costumer Interaction Cloud erhalten Verbraucher kundenservice-relevante Informationen direkt über die Kommunikationskanäle, die sie bereits für ihre Zusammenarbeit nutzen.

Cisco und salesforce.com: Die Verlagerung des Kundenservice in erf Rcqoa

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.