Alexa is the virtual personal assistant for hotel rooms
Users of roompad get the change to order room service by using Amazon Alexa and their voice
It is especially easy and convenienct using voice commands. roompad presents from March/08 until March/11 at ITB in Berlin, hall 8.1, booth 107 the newly developed Alexa Skill to professional audiences. Marc Frauenholz, CEO at roompad GmbH says: “Speech control and artificial intelligence will be the next level of the digital hotel. Hotel guests are going to be able to communicate directly with intelligent personal assistants in the hotel room. Despite the fact it is a virtual assistant it feels much more natural to give voice commands.
Booking a table in a restaurant, ordering room service, requesting information about the hotel or giving feedback – all of these things are possible with our roompad Skill of Amazon Alexa. Controlling lights, thermostats, window blinds or TVs by voice commands gives hotel guests a completely new impression to use hotel services, smart home devices, and entertainment. The roompad Skill is available in English and German.
Currently we are working on advanced features we are going to release on Amazon Alexa and roompad is going to bring these features to the national and international hotel industry.
According to Bitkom, four out of ten German citizens can imagine using such intelligent personal assistants. And according to Gartner, 3.3 percent of the world’s households will have by 2020 an intelligent virtual assistant. These figures show that hotel guests will be accustomed of using voice assistants in the future. It offers digital-oriented hotels a great opportunity to provide their guests an interactive service.
roompad GmbH is based in Nuremberg, Germany and sets completely new standards in the development of hotel solutions. roompad platform is a cloud-based software solution and is specifically designed to meet the needs of the hotel industry. It gives hotels the chance to provide their guests a 360 degree guest journey before, during, and after their stay. Guests receive important information about the hotel, information about the region, and information about hotel services. Starting by booking a room, doing check-in, receiving key card, ordering room service, payment, doing check-out - all of these steps of the 360 degree guest journey are integrated in the roompad platform. Hoteliers can get in touch with their guests in a 1:1 direct communication via any type of device, whether smartphone, tablet, TV or even Amazon Echo. Thus, offering a unique digital experience to their guests.