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RightNow Technologies Landshuter Allee 8-10 80637 München, Germany http://www.rightnow.com/
Contact Ms Birgit Fuchs-Laine +49 89 41776113
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RightNow Technologies

RightNow sponsort die CallCenter 2005 für Finanzdienstleister

(PresseBox) (München, )
„Optimierungsstrategien für erfolgsorientierte Kunden-Service-Center in Banken und Versicherungen “- das ist das Thema der CallCenter 2005, die vom 28. - 30. September im Sheraton Frankfurt Hotel stattfindet und in diesem Jahr speziell auf Finanzdienstleister ausgerichtet ist.

Kundenorientierung und Prozessoptimierung bestimmen die Zukunft der Call Center der Finanzdienstleister. Eine Vielzahl der Finanzdienstleistungsunternehmen bewertet Web-Self-Service als eine der wichtigsten Initiativen im Kunden­management. Denn Web-Self-Service dient sowohl einem verbesserten Kunden­service als auch einem starken Return on Investment.

Thomas Koenen, Sales Director Central Europe von RightNow Technologies, hält am 29. September 2005 um 13:45 Uhr den Vortrag „Die 7 Eigenschaften eines erfolgreichen Customer Tfex-Zvigjzb“.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.