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Rhenus Media Services acquires ":people!" to manage customer relations
“We’re enlarging our Rhenus Media Services network by taking over “:people!”. The latest acquisition complements our purchase of KundenProfi, which we completed in 2016. We’re now present in more markets in the fields of energy, IT and the automobile industry – and this sensibly complements our existing range of services,” says Olaf Remmele, Managing Director of Rhenus Media Services, giving the reasons for the acquisition.
“:people!” is a customer care company and provides personnel and other services like looking after customers and operating call centres. Most of its employees have been trained to use SAP IS-U, software that is specifically deployed in the utilities sector.
“:people! is a long-standing service company in the customer care market. However, we need a strong partner in order to be able to successfully hold our ground in this competitive market in future. We’ve found this in the form of Rhenus Media Services and its broad network. As a result, our customers will benefit from a significantly broader range of products in future through the takeover,” say the previous “:people!” owners, Simone Wolff and Tim Wolff; they will also remain as managing directors after the integration process into Rhenus Media.
“The “:people!” company has undergone an impressive development since it was founded in 1998. We believe that we have an excellent basis for further growth in our business units under the Rhenus umbrella and also consolidating our business site in Solingen,” says Olaf Remmele.
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