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Rhenus Contract Logistics enters into partnership with Fairphone
The Rhenus global network is responsible for the collection from the Rhenus warehouses in Shanghai and Hong Kong, airfreight to Amsterdam Airport Schiphol, road transport to the Rhenus facility in Eindhoven and final delivery to the end consumers in Europe.
In addition to the traditional supply chain activities, Rhenus will also be kitting the products per the specifications of the end consumer such as phone color, battery and other accessories helping to enhance the customer experience. Rhenus will also be handling any return flows.
"With increasing volumes and continual production against a rolling forecast, we needed to find a partner capable of providing a broad range of global services including freight forwarding from our production partners in China, packaging procurement, B2C and B2B fulfillment, distribution, returns management, and value added services such as enterprise resource planning. We selected Rhenus and we are very satisfied with our choice. During implementation, Rhenus were very flexible, helping us to design our new procedures and develop system connectors to meet our business requirements. When their business development team transferred responsibilities to their operations team they were all very careful to ensure that activities had clear owners and everyone was trained before the transfer was complete" said Steve Harris, Director of Operations Fairphone.
About Fairphone (www.fairphone.com)
Fairphone is a social enterprise that is building a movement for fairer electronics. By making a phone, we're opening up the supply chain and creating new relationships between people and their products. We're making a positive impact across the value chain in mining, design, manufacturing and life cycle, while expanding the market for products that put ethical values first. Together with our community, we're changing the way products are made.
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