60314 Frankfurt am Main, de
European Warranty Partners SE (EWP) and Repair Management Renew Service Contract
The cooperation between the pan-European insurance company European Warranty Partners SE (EWP) and the Repair Management GmbH goes back to the year 2011, when Repair Management started to take over the responsibility for the processing of EWP's claims and repairs regarding consumer electronics. By renewing the service contract for another period of three years, EWP once more clearly illustrates, the depth of trust and appreciation it bestows upon the cooperation with the after sales expert from Frankfurt/Germany.
'Repair Management is an expert to the core and therefore represents the ideal business partner for us. The entire processing of claims as well as all our repairs are quickly processed and handled in a professional and extremely reliable way. Within a short period of time our policyholders either receive a new, or a repaired device. At the same time this service results in a substantial time saving for EWP. We are really contented with the team and look forward to our future cooperation.' states Hartmut Waldmann, executive board member of EWP.
With a significant volume of orders - several thousand service cases per annum - EWP represents one of Repair Managements' most important partners. Andreas Maile and Marc Tecklenburg, both executive partner of the Repair Management GmbH, are extremely pleased to continue the cooperation with EWP.
'We have a strong partner in EWP, who can rely on us a hundred percent. We're proud of being able to continue working with EWP in the forthcoming three years and excited about realizing many fascinating future projects in cooperation with EWP.' states Andreas Maile, CEO of the Repair Management GmbH.
Moreover EWP relies on the expertise and professionalism of the Repair Management GmbH when expanding their business into further European markets. At the beginning of July 2014 the after sales expert based in Frankfurt/Germany will introduce its software solutions for after sales services and the processing of claims to the Spanish market. Spanish EWP customers will be able to process their insurance and service cases by using the Repair Management software solutions. More countries are about to follow and are being planned by EWP and Repair Management.
About European Warranty Partners SE (EWP)
The European Warranty Partners SE (EWP) operates Europe-wide and is an insurance provider for consumer and household electronics, as well as communication devices, cameras and photographic equipment. In 2009 EWP started to offer insurance products for B2C and B2B clients including guarantees that exceed statuary warranty regulations. In the event of damage EWP covers the repair costs incurred or the replacement value for buying a new device - quick and simple. The insurance products cover liquid damages, external damages e.g. caused by dropping a device, as well as theft.
The distribution is handled via manufacturers, mobile network operators as well as web portals.
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