Red Hat's Global Support Services is pleased to announce the introduction of Red Hat Access in Red Hat Enterprise Linux 5.10 and 6.5, Red Hat Enterprise Virtualization 3.2, and Red Hat Enterprise Linux OpenStack Platform 3.0.2. Red Hat Access is an automated problem analysis tool delivered to Red Hat Enterprise Linux through the Red Hat Support Tool, to Red Hat Enterprise Virtualization through the Red Hat Support Plug-in, and to Red Hat Enterprise Linux OpenStack Platform through the Red Hat Access Plugin for OpenStack. Red Hat Access provides seamless access to help, answers, and advanced diagnostic services using exclusive Red
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